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Frequently Asked Questions
   
I am experiencing difficulty in unziping the zip file. How can I unzip the files?
While installing the software, it is asking for a serial number.
While typing a message, i see only English & not Hindi.
can I use the existing keyboard to use IndoMail ?
I have registered for this service. But I couldnot find the route to access it.
Does IndoMail software support all web-based mails like hotmail, yahoo etc?
Can the mails composed by using IndoMail software be viewed as it is, on any mail service provider like the hotmail, yahoo.
an the recipient receive the Hindi mails sent by IndoMail even if he/she does not have this software?
Is IndoMail suitable for e-mail only?
Can I use IndoMail for writing in any Indian Language for other purposes such as letters, publishing etc.?


Q 1 : I am experiencing difficulty in unziping the zip file. How can I unzip the files?

You can use pkunzip or winzip to unzip the zip file INDOMAIL.ZIP. If you have PKUNZIP, then go to the command prompt and type as given below:

C:\>PKUNZIP INDOMAIL.ZIP
C:\>setup

If you have WinZip, then run WinZip and choose the Extract option and specify the file as INDOMAIL.ZIP. Also specify the directory to unzip. This will unzip the files. Now close WinZip and run setup.exe

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Q 2 : While installing the software, it is asking for a serial number.

You can give any serial number(1, 2 etc). It will work.

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Q 3 : While typing a message, i see only English & not hindi.

While typing in Hindi(or any other Indian language), press the NUM LOCK key ON. To type in English, set the NUM LOCK key OFF. When NumLock is ON, the Hindi characters will appear on the screen as you type. You can compare the characters with the on-screen keyboard layout.

Also check whether the Hindi characters are appearing in the On-Screen Keyboard layout. If the Hindi chars are not appearing in the layout, then select the Control Panel -> Fonts folder and double-click the Hindi font LTDEV001(or any other Indian Language font depending on your usage).

i.If the Hindi characters are displayed on the screen, then you can close the Fonts folder, return to IndoMail and start typing in Hindi. ii.If the Hindi characters are not displayed on the screen, then reinstall the IndoMail software.

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Q 4 : can I use the existing keyboard to use IndoMail ?

Yes. IndoMail uses normal keyboard to compose Indian Language text.

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Q 5 : I have registered for this service. But I could not find the route to access it.

After registration, download the IndoMail software (IndoMail.zip) to your system. Then Unzip the zip file and install the software. Now, you can run the program by selecting the IndoMail icon from the Programs folder.

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Q 6 : Does IndoMail software support all web-based mails like hotmail, yahoo etc?

Yes. IndoMail supports Web-based Mail services(Hotmail, Yahoo etc).

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Q 7 : Can the mails composed by using IndoMail software be viewed as it is, on any mail service provider like the hotmail, yahoo.

Yes.

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Q 8 : can the recipient receive the Hindi mails sent by IndoMail even if he/she does not have this software?

Yes. Mail receipient can read the Indian Language mail even if IndoMail is not installed in his system. Mail receipient can read the mail irrespective of the OS they are using (Windows 95/NT, Unix, Linux, MAC etc).

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Q 9 : Is IndoMail suitable for e-mail only?

IndoMail can be used to send Email in Indian Languages. It can also be used for creating web pages in Indian languages.

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Q 10 : Can I use IndoMail for writing in any Indian Language for other purposes such as letters, publishing etc.?

IndoMail can be used for creating documents also. You can use IndoMai to compose the document. After composing, save the document as a RTF file and import the RTF file in any other application such as WordPad, MS-Word or AmiPro. IndoMail CD version also includes a Multilingual wordprocessor 'BharatPro'.

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